She is the author of an empowering approach to managing social service organizations 2006 analytical skills for community organization practice 2002 and numerous journal articles jane middleton dsw is a professor and chair in the department of social work education at california state university fresno. A must have reference an empowering approach to managing social service organizations will help practicing professionals and students on the cusp of leadership improve service delivery to clients make improvements in workplace conditions acquire critical resources and retain the leadership power needed to survive in a turbulent social . 2009 an empowering approach to managing social service organizations by donna hardina jane middleton salvador montana and roger a simpson administration in . A must have reference an empowering approach to managing social service organizations will help practicing professionals and students on the cusp of leadership improve service delivery to clients make improvements in workplace conditions acquire critical resources and retain the leadership power needed to survive in a turbulent social